Find answers to your questions about Relola
If you followed the instructions for "Forgot My Password" and have not received a password-reset notice, please check your Spam/Junk folder and check any other email addresses/accounts you may have used to sign up for Relola.
If you still don't see the notice, please contact us at support@relola.com.
From computer:
From the mobile app:
From computer:
If you have forgotten your password you can reset it by clicking the “Forgot Password” link at the bottom of the login popup.
Your login username is the email address you used to sign up for Relola. If you no longer have access to that email account or have forgotten which address you used to sign up, you may email us at support@relola.com to update your email address.
We're sorry to hear that! Please send an email to support@relola.com and give us the relevant information, such as
We will engage our technical team to troubleshoot the problem. Thank you!
You can update your password in the Account Settings section from either your mobile app or browser version.
Group Maps are the primary way to leverage Relola to showcase what you care about. Create a Group Map for anything, from your favorite hiking trails to your volunteer group to your employee team to your customer/follower/fan experience -- and then invite your contacts to join Relola and add to it.
Using the web browser version of Relola:
You have 3 options:
If you can see the group's map and if there is an "Add Post" button on the map, you can join the group by clicking "Add Post."
Or, to join any group, you can ask an Administrator of that group to send you an invitation.
You can insert a map as a new tab on your Facebook Business page. Facebook requires you to have at least 2000 followers. To add the map:
Once the map has appeared on Facebook, you can use Facebook settings to rename its tab and move it higher up in the tab navigation order.
Group Administrators only:
See the Relola Group Types & Visibility summary document:
Group Administrators only:
From the mobile app:
While submitting a post:
After submitting a post:
From the browser on computer or mobile device:
While submitting a post:
After submitting a post:
You must be logged in as the author of the post you'd like to delete:
From the browser on computer or mobile device:
From the mobile app:
Note, this will delete the post from any group where it had been submitted, and from the Relola database entirely.
Group Administrators only:
Note, this will remove the post from your group but not from Relola overall. Only the post's author (or Relola Customer Support" is able to remove the post from Relola overall.
From the mobile app:
Relola provides three options for real estate professionals to have their listings appear automatically. See details here:https://goo.gl/ARZgyA
If you are the listing agent, you may request that the photos be removed at the discretion of the poster, but removal is not immediate or guaranteed. If, however, a photo or post is inappropriate or violates our rules of engagement, please flag it for review or contact support@relola.com to ask us to take it down.
If a listing requires correction and you are not the author of the listing on Relola, you can either click "Report a Problem" from the listing page or email support@relola.com with the address of the listing and the information to be corrected.
If you are the listing's author, you have two options:
We obtain listing information from a variety of reputable Multiple Listing Service data feeds and directly from brokerages and agents to ensure we have the most accurate and up to date property inventories.
See more information here:
